Features
WEB BASED
No software to install, no hardware to maintain. Cargo Office is
hosted in an enterprise grade data centre on a pool of redundant, fully
maintained and upgraded servers. Never have to worry
about upgrading hardware or patching software again. All you need is
a PC or Mac (or even a tablet) running a modern web browser and you
can access all the functionality of the system.
ORDER ENTRY
Let your customers enter the order details into your system. Drastically
reduce or eliminate using your valuable time to transcribe details from
emails, phone call notes or faxes onto manual Delivery Orders, Job Dockets
and/or Consignment Notes. Additionally, customers can use Microsoft
Excel spreadsheets to enter multiple jobs at once.
TRACK AND TRACE
Hassle free. Let your customers see the progess of their orders whenever
they want, without having to call or email you. Let you focus on getting
the job done instead of having to answer streams of enquiries.
EDI AND INTEGRATION
Easily communicate and integrate with other systems such as Transport Management System (TMS) packages
or your customers Freight Management System (FMS), with our extensive EDI (Electronic Data Interchange) capability. We currently
support a variety of transport modes from HTTP and FTP to Web services
and email and file types such as CSV and XML. If we don't already support
it, we can build it for you.
MOBILE DEVICES
We support a large range of mobile devices, allowing your drivers
or subcontractors to see and update the status of their jobs, all at
the press of button. Additionally, use these same devices to collect
signatures or take images for evidence or Proof of Delivery. For older
devices we have a significant SMS capability you can use.
SUPPORT
Free unlimited support to all clients by phone,
email or through the internal bug tracking system. There is also a huge
repository of information in our 'help' library, covering all aspects
of the system, available to you 24 hours a day.
SUBSCRIPTION BASED
Pay by the month based on your usage. Easy to budget your expenses
with no large capital outlay.
WAREHOUSING
An automatically maintained database of stock. Let you clients have
a real-time view of the stock you are holding for them. They can even
build an order right out of the warehouse system for you to pick and
ship.
INVOICING & BILLING
Use ours or your own. Create an invoice template that can be automatically
sent to your customers on job completion or send the information to
your own system. Cargo Office currently supports a range of popular
accounting packages such as MYOB
and Xero
Find
out more Overview of a typical Work Flow
1.
Your customer places an order in your CargoOffice
2.
Your operations team review, update (if necessary)
then dispatch the order
3.
The order is physically actioned accordingly
4.
Documents and updates are automatically sent
to your customer
5.
An invoice is sent to your customer the instant
the job is complete!
