Hear from our happy customers.
I have been running my transport company ETA for several years as a sole trader. As the business increased and my learning curve expanded to incorporate new technology my personal time diminished to the point where I was just going home to sleep. Keeping up the pace of not only delivering service the paperwork was getting completely out of control. 4am starts to sometimes 9pm clock off 6 to 7 days a week was not sustainable. Another freight company suggested I look into CargoOffice – after a couple of meetings to iron out exactly what I needed and to truly understand the process I decided to go ahead.
Starting the beginning of this financial year 2020, encouraging our clients to trust the complete online procedure ETA has moved forward with customer service, timely delivery of goods and exact pricing/invoicing. I am extremely impressed with CargoOffice and recommend this package. I now have time with my family and know the paperwork is done!
CargoOffice has been an integral part of our business for the past 8 months, the time saving and ease of integration from booking the consignment to our weekly shuttle runs Interstate/Metropolitan scheduling has considerably managed our Managers time in each State. Not to mention once a consignments has been completed an invoice is sent out immediately to our account holders for payment which has really helped the business with its cash flow.
I find the system very easy to use and the support the team provide is outstanding. CargoOffice is perfect for any Road Transportation Companies looking for a reliable, cost effective way to run their business more efficiently/effectively.
We here at Coynes Freight Management Group Pty Ltd have been dealing with CargoOffice and CombineIT for some seven years and have found the software and service exemplary….the flexibility of the software to be customised to our needs is joy to behold, it truly embodies the K.I.S.S. principle in development and application. As a consequence we enjoy a leading edge in the marketplace for edi customer interface both integrated and online, and can attribute the success of obtaining and retaining (at least in part) some of the biggest accounts in our business to CargoOffice.
From a service perspective, the communication and support has been prompt, efficient with a minimum of fuss, and a real can do attitude, such a breath of air in an arena where such businesses are notorious for passing the buck and not taking responsibility…on a number of occasions, Mark from CombineIT has been presented with a service failure which ultimately was not their fault but at the time were willing to do the investigation on our behalf to get to the bottom of the issue where other software service providers would hold their hands up and turn a blind eye.
We as a Company and I personally have become very dependent on CargoOffice and CombineIT and would highly recommend both Mark and the CargoOffice software to any company operating in the Logistics Industry.
CargoOffice has been an integral part of our business for the past 6+ years, not only providing us the tools to help manage and streamline our operations but also win new business with clients demanding visibility of operations and integration with their systems.
CargoOffice has proven to be a stable, well performing and highly customisable system, backed up by the friendly and knowledgeable support of CombineIT.
I’d highly recommend anyone involved in using or providing road transport services to check it out.